Two in Three DFV Victims Turned Away from Support in NSW

Two in Three DFV Victims Turned Away from Support in NSW

Recent media reports have revealed that two in three domestic and family violence (DFV) victims across New South Wales are unable to be allocated a caseworker when they first reach out for help.

 Member for Port Macquarie, Robert Dwyer said, “The figures paint a deeply concerning picture of a system under extreme strain, with refuges full, frontline services overwhelmed and vulnerable women and children being turned away at their most critical moment of need.
 

“Every woman has the right to feel safe in her own home. When a woman makes the brave decision to leave violence, she should be met with support and protection not waiting lists and closed doors.

“Locally we have Liberty Domestic and Family Violence Specialist Services which does amazing work helping women and children in need. Through their hard work and dedication, Liberty delivers almost double on what they are funded for by the NSW Government,” Mr Dwyer said.
 

“Across NSW, services are reporting they are at capacity. Caseworkers are stretched beyond limits. Women are being told there is no room, no immediate support, and no guarantee of timely assistance. For many, this delay can mean remaining in dangerous situations.
 

“This is not just a service gap, it is a safety crisis.
 

“Frontline domestic violence services play a lifesaving role in risk assessment, safety planning, crisis accommodation placement, and connecting women and children with legal and financial support. Without adequate resourcing, the entire response system weakens.
 

Urgent action is needed to:

• Increase funding for frontline DFV services and refuges
• Expand caseworker capacity to ensure immediate support for victims
• Strengthen monitoring and enforcement measures for high-risk offenders
• Ensure no woman or child is turned away when seeking safety
  

“Women and children deserve protection, not excuses.
 

“The NSW Governments must prioritise the funding and reform necessary to ensure that every victim who reaches out for help receives it immediately,” Mr Dwyer said.